Our Committment

OUR COMMITMENT TO CUSTOMER SERVICE STARTS WITH OUR ENTHUSIASM FOR YOUR NEEDS!

We are dedicated to providing 100% customer service satisfacation! For your convenience we have a live Customer Service Representative available by phone Monday - Friday from 7:00 a.m. - 5:00 p.m.

100% Money Back Guarantee

We guarantee that during the entire first year that you own your new system, if, for any reason you are not 100% satisfied with the performance of the equipment, our service, or even our people, we will remove the system within 30 days of your request and cheerfully refund the entire amount of your investment.

Your convenience is our priority.

Because your time is valuable to us, let us work with your calendar. We have GPS tracking on all of our vans which allows us to pinpoint arrival times so that you can schedule your day. Our dispatcher will call ahead for confirmation of your availability. We have direct connect communication with our technicians on the road throughout the day for your scheduling convenience. GPS tracking saves us time and money which saves you time and money!

Safety comes first.

Our technicians are on our roadways all day. It is important to us to keep the roads safe. In order to ensure our vehicles are traveling at safe speeds on the proper and most efficient routes we regularly monitor our GPS tracking reports. We screen all of our driver's for valid and clean driving records.

We also operate under Contractors A license and update our city business licenses annually. We are insured and bonded.

Courteous and friendly.

We proudly stand by our Client Courtesy Promise where we promise to send courteous, professional technicians to your home. If any of our technicians smoke or swear in your home, you do not pay us a dime. Our technicians will protect your belongings by wearing shoe covers, laying drop cloths, and cleaning up before they leave. If they fail to take care of you in this fashion, you don't pay. We are also happy to answer any questions and discuss any concerns you may have with your home hvac or electrical and the service we offer. Please feel free to call us or contact us to tell us about the service you recieved during our visit.

We are a 24-Hour Emergency Service Company!

For your convenience we have a live Customer Service Representative available by phone Monday - Friday from 7:00 a.m. - 5:00 p.m.

Contractors A license (2705 039134A)

If you have an emergency please call (757) 430-0358. Or call the pager directly at (757) 639-4011.

 

Learn more about Kellam Mechanical: History | Mission Statement

 

 

 

 

Kellam Mechanical (757) 430-0358

We are a 24-Hour Emergency Service Company!

site designed and maintained by Web Overture