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Hear what our satisfied customers have to say about Kellam Mechanical:
October 25, 2008
Dear Mr. Kellam,
We are writing to let you know how pleased we are with our recent purchase and service provided by you and your company. You and your company were highly recommended by a friend and business associate and we can certainly understand why. Your knowledge of your product, your determination for a job well done with complete customer satisfaction is very unusual in this day and time. Everyone in your company that we dealt with, including the technicians you sent to our home were very courteous and knowledgeable. You may be assured that we will not hesitate to recommend you and your company. It has been a pleasure doing business with you.
Sincerely,
Charles F. Moon
May 8, 2001
To whom it may concern,
This past year my family and I built a 3,400 square foot home in southern Virginia Beach. It was our first undertaking of a project that size. Much of the work, grading, roofing, plumbing, insulation, tile work, flooring, gas fireplace, electrical, HVAC and miscellaneous, was sub-contracted out to others. Of all the suc-contractors with which I dealt, none was more reliable, more professional, nor more quality conscientious than Scott Kellam’s electrical and HVAC crews. Kellam Mechanical offers competitive prices and project attention with which no fault can be found. Scott Kellam and his business comes with the highest of recommendations. When the next project calls, the only sub-contractor I am certain to use again is Kellam Mechanical.
Most sincerely,
Scot Beach
May 27, 2004
Dear Scott,
I just wanted to take a few minutes to tell you how pleased we were with the process you and your team did on the Triathlon replacement system. You exceeded our expectations and made this change out very painless! I was impressed with the quality of work, professionalism, and attention to detail on all parts of this very difficult job. Thank you for everything and we certainly would highly recommend Kellam Mechanical to anybody asking for an excellent HVAC contractor within the Hampton Roads area!
Sincerely,
Deb and Charles Meyer
Our very first appointment with Kellam Mechanical and Electrical was a pleasure. The technician pulled into our driveway at the very instant that he said he would. He examined our system and suggested a few temporary fixes that we could implement to get us through the summer and allow us time to reinforce our financial situation.
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Scott and Sarah,
Thank you for the great work and fast responses on the trouble calls for 2nd floor temp control wiring. Your technician did a good job tracing out the problem. His persistence was professional. He is not only a gentleman but laughs at my jokes. Your crew are good and hard workers, especially your crew supervisor. The layout obstacles that came about due to rafter design and location were handled absolutely awesome. All went well and even turned out better considering the difficult task. Your crew also left the jobsite cleaned up after a days work and in between days. All in all it was a pleasure. These days it is hard to find a contractor who shows up on time or just shows up. To get a good contracting crew who shows up on time and provides great work is rare. Wishing all of you a Merry Christmas and a happy, prosperous and healthy New Year.
Thank you,
Paul Zdunek
Gentlemen,
While visiting my daughter’s (Joanna Washburn) home in Virginia Beach in 2004, I discovered the heating system was inoperable. A call was made to your office and within an hour or two, your technician and his associate were at the door and ready to work. They very quickly and efficiently diagnosed the problem and had the system operating. They went one step further and thoroughly inspected the entire system and “fine tuned” the system. Such professionalism, courtesy and service are greatly appreciated. You set the standard and I wish other service industries were one-half as outstanding as Kellam Mechanical.
Sincerely
Louis Colbus
May 10th, 2008
Dear Scott,
We would like to thank you and your staff for the great service we received on the installation of my new Trane dual fuel system. We do not think we have ever been so impressed with the service we received. You assisted me with getting the correct unit for our home, your people came to remove the old unit and install the new unit THREE days earlier than expected (which was great!).
I would like to especially commend your technicians that removed the old and installed the new unit. They were the hardest working most efficient people I have had the pleasure to watch work in a long, long time. It was like a symphony the way they worked together and they left no stone unturned. Their politeness and genuine desire to do a very knowledgeable and quality job, left us really impressed with their customer care ethics. Please give them our sincerest thanks.
Oh Yeah! The unit…..it works great and has performed beyond our expectations. It is a “set it and forget it” operation. We appreciate the annual maintenance program and we look forward to being a part of the “Kellam Mechanical” family.
Thanks and God Bless
Mary and Terry King
Knotts Island, NC
Dear Scott and crew,
I just wanted to thank you for all your help in getting my office/studio/garage up and running. It has been a pleasure working with you! I hope to do much more business with you in the future. Thank you for everything. You have been so patient with the mother-of-the-bride/contractor! Please give my thank you’s to the crew.
Sincerely,
Ellen Sinclair
Dear Mr. Kellam,
I want to share with you our experience with Kellam Mechanical. We recently purchased our retirement home in Sandbridge with the intent of moving in the near future. We knew we needed to replace the existing HVAC system on the main floor and the baseboard heating and window A/C on the ground floor. Kellam Mechanical was recommended by Brian Davis, a contractor in the Sandbridge area. We also asked for a bid from the company we have used over the years to maintain our current heating and cooling system.
Adam Cook, the advisor for Kellam Mechanical, was by far the more knowledgeable and thorough in his evaluation of our needs. He left “no stone unturned” and is the reason we chose Kellam Mechanical.
We completely gutted the old system including the ductwork and replaced it with the system recommended by Kellam Mechanical. Adam paid careful attention to all of the nuances of the installation such as adding another air intake panel for the most efficient air flow and draft reduction.
All of the men working at the house, Bobby, Dean, Sherman, Lance, George, John James – the electrician, Troy, Norman and John, treated our home and my family with the utmost respect and were very patient with my unending litany of questions.
We would be happy to recommend Kellam Mechanical to others.
Thanks for a job well done!
Shaunna and Ed Robey
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